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Rent First

When is my rent payable?

Your rent is payable two weeks in advance. Before you start your new tenancy you will need to pay two week’s rent. Your last payment will be due two weeks before the date your tenancy ends.

If your tenancy began before 4 December 2017 or you are moving into a home which is part of a retirement living community.

Your tenancy agreement sets out when you should pay your rent. This is usually every week or every month. Your rent is paid in arrears. This means that your last rent payment will be due at the end of your tenancy. Rent in advance is payable regardless of your income.

Paying rent FIRST

Unless your new tenancy relates to a property in our retirement living communities, your rent is payable in advance.

Paying your rent in advance reduces the possibility of rent debt and gives you the peace of mind that your home is secure.

As a social landlord it is important that we help all our customers to avoid rent debt. We want to provide support including debt advice and help into work. We want to meet the growing need for affordable housing and keep investing in home improvements. Most of all we want to provide people and families with secure homes.

Help to pay rent in advance

If you can’t afford to pay rent in advance you might be able to apply for a budgeting loan. To qualify for a budgeting loan, you or your partner must have been receiving income support or income based jobseeker's allowance for at least 26 weeks.

You can apply for a budgeting loan at your local Jobcentre Plus. You can also apply online or download a claim form here.

Budgeting advances are available to people to people claiming Universal Credit.

If you already claim housing benefit or universal credit in your current home, you can ask your council for a discretionary housing payment (DHP) towards your rent in advance payment.

Tenancy Agreement

If you begin your tenancy on or after 4 December 2017 you will be given a six-year fixed-term tenancy agreement. You will be required to complete a 12 month probationary period to the satisfaction of the association. As long as there haven’t been any problems with the tenancy at the end of the 12 month probationary period you tenancy will continue for a further five years.

At the end of the six-year fixed-term tenancy agreement, your tenancy may be renewed, as long as there have been no tenancy breaches or significant changes in your circumstances.

Throughout the term of the tenancy and in the final year of the agreement, we will review the conduct of the tenancy as well as household circumstances, to help us understand whether a particular property is still suitable for the customer.

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